Last Saturday I had to send a package that needed to get there by Monday. Unluckily for me, Monday was Columbus day and the U.S. Post Offices were closed. No deliveries. But the clerk told me I could get a Monday “holiday” delivery by 3:00 pm. I took it. Well, the package didn’t get there. <\/p>\n
So yesterday I took the receipt to the post office to get a refund. She went into the back to confirm the package was late. She came back and said she would be glad to give me a refund but I needed the copy of the shipping label. This was strange because she had a receipt with the tracking number, shipping date, and delivery guarantee, but that didn’t matter. She need the shipping label that contained all the same information. Sigh. <\/p>\n
Thankfully, I had the shipping label in the car. I went out to the car and came back with the label. Of course there were a couple people in front of me in line by the time I got back. I eventually ended up back with the same clerk. At least I didn’t have to explain the whole story to someone else. The shipping label satisfied her and she started the process for the refund. <\/p>\n
This is where it gets funny. She had me fill out a refund form. While I was doing that, the clerk told me that because of the amount of the refund, she had to pay me with a money order. Annoying, but I realized she didn’t make the rules. No use yelling at her for it. <\/p>\n
She then used the form I filled out to complete the money order. She had to write my name, address, reason for the money order, and then run it through a printer to fill in the amount. <\/p>\n
As she is doing this she tells me, “I can cash this for now you if you would like.” <\/p>\n
“Um, OK.” <\/p>\n
She apologized, “I know it is crazy, but this is the way we have to do it.” <\/p>\n
Then she asked to see my ID to make sure I was the person she just filled out the money order for. Really.<\/p>\n
And that is an example of how the USPS has reached its current level of efficiency. <\/p>\n","protected":false},"excerpt":{"rendered":"
Last Saturday I had to send a package that needed to get there by Monday. Unluckily for me, Monday was Columbus day and the U.S. Post Offices were closed. No deliveries. But the clerk told me I could get a Monday “holiday” delivery by 3:00 pm. I took it. Well, the package didn’t get there. … Continue reading “USPS: model of efficiency”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"class_list":["post-1286","post","type-post","status-publish","format-standard","hentry","category-shenanigans"],"_links":{"self":[{"href":"https:\/\/semperjase.com\/index.php?rest_route=\/wp\/v2\/posts\/1286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/semperjase.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/semperjase.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/semperjase.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/semperjase.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1286"}],"version-history":[{"count":0,"href":"https:\/\/semperjase.com\/index.php?rest_route=\/wp\/v2\/posts\/1286\/revisions"}],"wp:attachment":[{"href":"https:\/\/semperjase.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1286"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/semperjase.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1286"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/semperjase.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}